Virus and spyware are the number one reason your computer will slow down or while you are using it you’re your PC decides to just stop working. Viruses are more likely to get if you find you’re self searching for anything FREE. We understand it’s nice to have free things but it’s not nice to you when you have to call us. Spyware comes from many things. Most common is from cookies and information your web browser accepts as you view the sites, it also can be from downloading those free things again. As stated on the right this is a take back service, due to it can take up to 1-3 days depending on the Hard Drive size.